Transition to NSW Planning Portal happening in

Transition to NSW Planning Portal

From 1 July 2021 a number of applications and processes currently completed through the TRC Online Development Hub will be required to be made through the NSW Planning Portal.

These changes have been mandated by the NSW Government and are required by all Local Governments across NSW. You can view the Premier's mandate here.

This mandate means that from 1 July 2021 Applicants will be required to use the NSW Planning Portal to submit:

  • Development Applications;
  • Complying Development Certificates;
  • Plumbing Permits;
  • All post-consent certificate applications in NSW.

These applications will no longer be accepted through the Tamworth Regional Council Development Hub but will continue to be assessed and managed by Council. The changes will mean a greater volume of manual data entry is required by our staff and while we will aim to work within the current response time frames we have, we appreciate the public’s patience and understanding during the initial stages of these changes.

How we are helping you...

We want to ensure a smooth transition and to assist with this we will have two kiosks available for Online Development Hub users to come in and use to learn about how these changes will impact them. Development Hub staff will be on-hand to answer any questions. If anyone has any questions or concerns they can visit the Tamworth Regional Council website, call Council, or stop by Ray Walsh House and talk to your staff at the Development Hub.

The NSW Planning Portal

This video provides an overview of the NSW Planning Portal.


For more information or assistance, please visit the NSW Planning portal and view the Frequently Asked Questions or Quick Reference Guides .

Alternatively, you can call our help line on 1300 305 695.

TAFE NSW - The NSW Planning Portal Course

TAFE NSW is offering a Construct NSW course where you can learn about the NSW Planning Portal.

Topics include:

  • the benefits of the NSW Planning Portal
  • legislative requirements of the NSW Planning Portal
  • services available on the NSW Planning Portal
  • an overview of the registration process and key functionality.

As you work through the course you will have the opportunity to answer some questions and progressively check your understanding. There is an assessment quiz at the end of the course which, once successfully completed, will entitle you to a certificate of completion.

Duration: 2 hours
Delivery: Online – 6 months access
Cost: FREE (for the month of June), $140.00 from July

Click here for more info button

Frequently Asked Questions

Why can I no longer submit these applications through Council's online Development Hub?

In November 2019 the NSW Premier announced ePlanning Digital Services would become mandatory for certain councils in 2020.

In March 2020, Minister Stokes and Minister Dominello outlined how the mandate would be implemented. Councils and registered certifiers in the Sydney Metropolitan, Illawarra, Central Coast and Newcastle areas are to commence using the ePlanning Digital Services from 1 July 2020, and are to process 100% of planning applications this way from 31 December 2020.

More recently, six regional councils and the registered certifiers in these Local Government Areas were added to this list as part of the Department’s response to COVID-19. These regions include Coffs Harbour, Maitland, Mid-Coast, Port Macquarie-Hastings, Port Stephens and Tweed Shire.

The remaining 80 regional councils, including Tamworth Regional Council, and registered certifiers in those local government areas, are to commence using the ePlanning Digital Services from 1 January 2021, and are to process 100% of planning applications this way from 1 July 2021.

Does this mean NSW Department of Planning, Industry and Environment will now be assessing and approving my applications?

No. Tamworth Regional Council will continue to assess and approve applications.

Will there be a change to the turn around times for application approvals?

This change does increase the amount of manual data entry required by our staff. While this has the potential to increase turn around times we are working hard to minimise this. 

How do I log into the NSW Planning Portal?

Click here and create an account as prompted.