COVID-19: How we are responding

The safety of our community and employees is our top priority.

Tamworth Regional Council is monitoring developments relating to COVID-19 (novel coronavirus) daily and assessing any potential impact on regional services and events.

We are currently aiming to maintain our current level of service to residents and businesses but we do ask for the community’s patience during a time where Council is taking increased calls and queries. As the COVID-19 situation changes we will follow the advice of NSW Health.

This web page will be updated daily to include the most recent information as Council becomes aware of any changes to advice from NSW Health or other government agencies or as any further decisions are made that will impact our community.

How are we responding?

• We are promoting the NSW Health site www.health.nsw.gov.au as the primary source of information and health updates.
• We are working behind the scenes on other initiatives to help our residents work through the challenges facing us all in the current climate. As information is available, we will continue to share it through our web and social channels and in the media, so keep an eye out.
• We have an emergency management team established which includes our Executive Management Team and representatives from People, Culture and Safety, Communications and Community Engagement, Information Technology and our internal Local Emergency Management Officer.
• We are actively involved in the Local Emergency Management Committee’s response to COVID-19 which includes Police, NSW Fire Brigades, SES, Health, Transport for NSW and neighbouring councils. This is allowing us to establish joint approaches and provide consistent advice.
• We launched the Tamworth Region Trading Directory, a central hub for the most up-to-date information on business operating hours and capacity in the Tamworth region.

• We have implemented flexible working options for our employees to continue delivering essential services. We have Business Continuity Plans in place that will ensure the Tamworth region will continue to receive essential services such as water, sewer and waste should COVID-19 impact on any of our staff.
• We are liaising with other agencies and neighbouring Councils to ensure sharing of information and consistent messaging to our community.
• We are continuing to develop our plans to cover a situation where COVID-19 may become widespread in Australia, and the NSW and Australian  governments move to greater restrictions on activities within the Tamworth Regional Council area.
  

How can Council help individuals?

• Any residents who are worried about paying their rates at this difficult time should contact our Customer Service team on 6767 5555 to discuss, alternatively you can email trc@tamworth.nsw.gov.au. Each situation will be individually assessed.
• We have launched the Tamworth Region Trading Directory, a central hub for the most up-to-date information on business operating hours and capacity in the Tamworth region.
• More information coming soon.

How can Council help businesses?

• Any residents who are worried about paying their rates at this difficult time should contact our Customer Service team on 6767 5555 to discuss, alternatively you can email trc@tamworth.nsw.gov.au. Each situation will be individually assessed.
• We have launched the Tamworth Region Trading Directory, a central hub for the most up-to-date information on business operating hours and capacity in the Tamworth region.
• If you are a tourism business or event, you can find resources and information via the Destination NSW website.
• More information coming soon.

Events and public gatherings

A state and federal government advisory has been issued regarding events and public gatherings. Visit the NSW Health website for more information.

Below is a list of changes to community facilities availability and events in our region which have been cancelled or postponed. This list is not exhaustive and is ever changing, if you know of an event that is not included please email us.

Community Facilities

Events

Sports and Recreation Events