Friday 24 August, 2012
Tamworth Regional Council’s Customer Service Centre staff are ready for their workload to step up a gear over the coming week with the first instalment for 2012/2013 rates due on Friday, August 31.
A total of 26,459 rates notices for 2012/2013 were mailed to ratepayers in late July.
While some ratepayers choose to pay their rates in full, most of the region’s ratepayers pay in four
There are a range of payment options for rates which are explained on the back of rates notices.
They include paying in person at any of Council’s Customer Service Centres at Barraba, Manilla, Nundle and Tamworth, using direct debit, going through Australia Post, using BPay or by phone.
Tamworth Regional Council General Manager, Paul Bennett, encourages any ratepayer who is having difficulty in paying their rates to contact Council and confidentially discuss their situation.
`Council has a Ratepayers Hardship Policy designed to help anyone experiencing financial hardship,’ he said.
`We are happy to talk to any ratepayer who may be having difficulty paying and set up a special payment plan.
`Any ratepayer who is behind in their rates payments is not sent reminder letters if they are making payments to Council as part of a special arrangement.’
Anyone who needs help to understand their rates notice or wants to make a special payment arrangement should call Council on 1300 733 625.