How do I get a Pensioner Rebate on my Rates and Annual Charges?
To be eligible for a pension rebate on your rates and annual charges you must be the person liable for the rates and annual charges on a property. The property must be your sole or principal residence, and you must have a current pensioner concession card.
Centrelink or the Department of Veterans' Affairs issue the pensioner concession card and will supply you with information relating to your eligibilty.
How Much is the Pensioner Rebate?
The value of the annual pension rebate is:
- up to $250 on all ordinary rates and charges for domestic waste management services
- up to $87.50 on water rates or charges
- up to $87.50 on sewerage rates or charges
If you receive a pensioner concession card after the commencement of a quarterly billing period and you meet the above conditions, you can claim a rebate from the start of the next quarterly billing period.
If you cease to qualify as an eligible pensioner, you will not be entitled to receive a rebate after the end of the quarterly billing period in which you ceased to be eligible. Therefore, if you were granted a pensioner rebate in advance that you are no longer entitled to, it will be charged back to your rate account for the period relating to your ineligibility.
Please contact Council's Revenue Section on (02) 6767 5555 immediately if your eligibility changes.
To apply for a Pension Rebate, you must complete an Application for Pensioner Concession Form or contact our Customer Services Centre on 1300 733 625 or (02) 6767 5555. Applications for pensioner rebates can be lodged at Council's offices in Barraba, Manilla, Nundle or Tamworth.
Please ensure you bring your Pensioner Concession Card to the Council office when lodging your application so that the Customer Service Officer can sight it.